At a time when society enjoys unprecedented access to information at the click of a button, how come our disability service system does such a poor job of ensuring people with disabilities make decisions based on informed choice?
Informed choice cannot be made simply by the presentation of information. There is a human element involved, like options counseling. How do we ensure that we are truly listening to the person? How do we present information in an unbiased manner when it is human nature to have biases? Have we asked ourselves “am I trying to influence the person’s decision?” Am I protecting the person from making a bad choice? Can I do justice presenting all of the information and choices if I have personal and professional experience in only one area of specialty? Am I oversimplifying or generalizing the information if I try to present all the options?